PRIVACY POLICY

Welcome to Family Doctor

At Family Doctor, your privacy and trust are our top priorities. This policy explains how we collect, use, and protect your information.


  1. 1. Information We Collect

    We collect:

    • • Personal details (name, contact number, email, address).
    • • Health-related information shared during consultation or registration.
    • • Payment information for service transactions.
    • • Usage data such as browser type, IP address, and visit logs for analytics and security.
  2. 2. How We Use Your Information

    Your information is used to:

    • • Process bookings and payments.
    • • Provide healthcare consultation and follow-up services.
    • • Improve our services and user experience.
    • • Communicate updates, offers, or support messages.
  3. 3. Data Protection
    • • All personal and health data are securely stored and accessible only to authorized personnel.
    • • We use encryption, firewall protection, and secure servers to prevent unauthorized access or misuse.
  4. 4. Third-Party Sharing
    • • Family Doctor does not share or sell your data to any third party.
    • • If required for service delivery (e.g., pharmacy, diagnostic partners), data is shared only with your explicit consent and under strict confidentiality.
  5. 5. Cookies
    • • Our website may use cookies to enhance your browsing experience. You may choose to disable cookies through your browser settings.
  6. 6. User Rights

    You have the right to:

    • • Request access to your data.
    • • Correct inaccurate information.
    • • Request deletion of your data, subject to legal and operational limits.
  7. 7. Policy Updates
    • • Family Doctor reserves the right to update this policy periodically. All changes will be reflected on this page with an updated revision date.
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