PRIVACY POLICY
Welcome to Family Doctor
At Family Doctor, your privacy and trust are our top priorities. This policy explains how we collect, use, and protect your information.
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1. Information We Collect
We collect:
- • Personal details (name, contact number, email, address).
- • Health-related information shared during consultation or registration.
- • Payment information for service transactions.
- • Usage data such as browser type, IP address, and visit logs for analytics and security.
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2. How We Use Your Information
Your information is used to:
- • Process bookings and payments.
- • Provide healthcare consultation and follow-up services.
- • Improve our services and user experience.
- • Communicate updates, offers, or support messages.
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3. Data Protection
- • All personal and health data are securely stored and accessible only to authorized personnel.
- • We use encryption, firewall protection, and secure servers to prevent unauthorized access or misuse.
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4. Third-Party Sharing
- • Family Doctor does not share or sell your data to any third party.
- • If required for service delivery (e.g., pharmacy, diagnostic partners), data is shared only with your explicit consent and under strict confidentiality.
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5. Cookies
- • Our website may use cookies to enhance your browsing experience. You may choose to disable cookies through your browser settings.
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6. User Rights
You have the right to:
- • Request access to your data.
- • Correct inaccurate information.
- • Request deletion of your data, subject to legal and operational limits.
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7. Policy Updates
- • Family Doctor reserves the right to update this policy periodically. All changes will be reflected on this page with an updated revision date.